Workplace Flexibility – What It Means To Your Business and Staff?
When we talk about business adaptability and flexibility, we forget that for a business to be flexible, it’s staff should be empowered with the advantage of flexibility as well. Businesses need to be flexible to compete and quickly change their business strategy...
Unified Communication – The Telecom Solution for Effective Customer Service
If you are wondering why customer service is so important, here’s some stats for you – A 5% increase in customer retention can increase profits by 25%, and customer retention is a direct outcome of better and more improved customer service. Even the biggest businesses...
4 Great Benefits of a Public Switched Telephone Network (PSTN)
All of us have seen the PSTN in action, but we might have not realized it at that point of time. In a world that is becoming inundated with sophisticated telecom solutions leveraging the internet and the cloud, it is difficult to believe that public switched telephone...