Is Your Business Working Remotely? We’re Here to Help

During this unprecedented crisis, many businesses are “strongly encouraging” their employees to work remotely to reduce the potential spread of COVID-19.   

While remote working arrangements may be helpful in decelerating the proliferation of COVID-19, they also present difficulties that can be at variance with working out of the office. Following is the list of remote working solutions that can enable your staff to stay connected when working remotely.  

Tools you need to embrace remote working

While working remotely it is important that staff feel as connected as if they were in the office. There are a few tools like Microsoft Teams that are critical to ensuring employees can be productive, collaborative and maintain a sense of community while working remotely. With ever-improving new capabilities, virtual meetings will make staff more inclusive. To do so, using a reliable internet connection for remote working staff is a critical factor in ensuring uninterrupted access to information. To eliminate unnecessary costs in your communication strategy, you’ll also need VoIP services to make calls via the Internet rather than phone lines. Through our powerful collaboration tools such as Hosted PABX SolutionVoIP Phone Systems, NBN Internet & Broadband Services, you can easily connect and collaborate effectively with each other and with your customers.  

VoIP Phone Systems   

VoIP Phone Systems are for employees who love their desk phone. This allows an employee to take a compatible desk phone home, plug it in to their home router and have it work just like it does in the office. GenesysTel can help you have the most trusted business voice solutions powered by VoIP solutions at the best price you can imagine. Our affordable small business VoIP and IP phone systems offer high-quality calls with call clarity beyond your expectations. GenesysTel’s Cloud based phone systems offer some of the lowest rates in Australia. Our expert team at GenesysTel works with you to fully understand your business needs and deliver the most cost-effective business telecommunications solutions for your business.  

Hosted PABX Solution 

Our Hosted PABX solution is for those employees that need to make and receive calls but don’t need a lot of additional functionality. Often changing a phone-system/PABX is an expensive and time-consuming exercise and most small businesses neither have the time nor budget for it. However, in this urgent situation, it is also important for them to maintain a solid telecom base to ensure business continuity and growth. Our Hosted PABX solution is something that you would have just been dreaming about: a truly integrated solution that delivers exactly what you need when you need it.

High-Speed Internet Services  

While working remotely, finding the right business internet service provider who understands your specific business requirements is most important. Therefore, we’ve taken the guesswork straight out of the process by partnering with NBN broadband service providers and aligning you with the best possible NBN internet and broadband services at the lowest possible price. GenesysTel offers affordable NBN business plans for small and medium-sized businesses that need fast and dependable internet speed. We can provide customized data solution services to help you meet all your business needs and budgets.  

GenesysTel provides a number of Telecommunication solutions and features that can help businesses transition to remote working.  

Government Stimulus Package For Businesses Explained

The Government is acting decisively for businesses to address the significant economic consequences of the Coronavirus. The spread of the Coronavirus worldwide has expanded and is speculated to be more extensive. Both the international and domestic Governments have announced stricter mitigation measures to slow down the spread of the virus, which are resulting in significant economic impacts.  

On 22 March, the Government announced a second set of Stimulus package which, combined with the previous actions, total $189 billion across the forward estimates, representing 9.7 percent of annual GDP.   

Aim of these economic reforms is to help small businesses manage cash flow challenges and retain employees. Which includes cash flow support to businesses and providing temporary relief for financially distressed businesses.

  • Providing cash flow support for employers  
  • Temporary relief for financially distressed businesses   
  • Increasing the instant asset write-off   
  • Backing business investment  
  • Supporting apprentices and trainees 

In this article, we will take a deeper look at Specific to the business community, its components include:

  •   Change in the instant asset write-off (IAWO) from $30,000 to $150,000.
  • The access is expanded to businesses with total turnover up to $500 Million until 30 June 2020.
  • $3.2 billion by giving a time-limited 15-month incentive through to 30 June 2021 by speeding depreciation deductions.
  • Businesses with turnover up to $500 million will now be able to deduct 50 percent of the asset cost in the year they are purchased.

“This is a comprehensive, well-thought-through, a well-targeted plan, which is designed to support the Australian economy and jobs and businesses through the difficult months ahead,” Prime Minister Scott Morrison said.

Let’s look at a simple example: 

Consider a scenario, where one purchases some equipment before 30 June 2020 for $50,000 and write off the entire cost immediately while paying tax on $50,000, the equipment worth $50,000 eventually cost just $35,000.

What does this mean for businesses?  

There are several ways in which Australian companies can make use of these incentives:

Remote working

Companies across the globe have made work from home mandatory. Remote working is allowing businesses to keep running while encouraging employees to follow the guideline of social distancing.

The IT channel in Australia is efficient enough to help businesses transition from traditional working to remote working.

This includes all the technologies that help employees working from homes comfortably including laptops, monitors, keyboards, docking stations, remote collaboration and software that facilitate video conferencing along with better communication.

The need of secured devices

The Corona pandemic has increased the dependency of companies on technology services companies along with accelerating the demand for technologies that were already being used by companies.

Soon after the end of support (EoS) for Windows 7 was announced by Microsoft, the stimulus landed in. With the announcement comes the end of operating system security updates. However, Australian businesses still use thousands of Windows 7 devices.

There is a need to refresh the technology with the latest and secure devices.

Digital transformation

Modern technologies are an integral part of any small or large company. Businesses survive but thrive with modern technology.  

An effective digital business strategy is a bonus for companies to streamline their processes, customer and employee interaction along with delivering excellent customer service every time.  

The stimulus comes with an investment opportunity in digital transformation.  

This could include anything from a new infrastructure purchase to technology upgrades for modernization.

Talent attraction and retention

According to the studies, the latest technologies are the choice of millennials. This also becomes an incentive to attract, retain and train the best talents. In Australia, it is, however, becoming difficult to find, hire and retain potential people.  

A cutting-edge technology environment with advanced technology like conversational AI and programmatic advertising will help the Australian businesses operate smoothly. Such a working environment will also foster the professional development of employees.

Security, backup and disaster recovery

A pandemic like Corona Virus increases the importance of business continuity.   

Australia’s stimulus package presents huge opportunities for businesses to improve their technological environment. This can be achieved by making investments in areas including security, disaster recovery and security systems that otherwise not have been considered.

Data breaches are a new big challenge and every company is required to protect its data. A security audit conducted by external auditors may be helpful in such a scenario. The results obtained can be used for system up-gradation and ensuring that the right measures are at the right place.

The financial benefit

Businesses can move strategically by leveraging the tax advantage and preparing for the future.   Supporting businesses during a crisis of Corona pandemic with stimulus packages are great support for businesses in terms of improving their cash flows and enhancing the readiness and capabilities to recover.

Want a world-class telecommunication service?

Genesystel is here to help you! We offer fast, personalized, and cost-effective telecommunications solutions across the industries that help our clients communicate efficiently and deliver high standard services.

Overview of VoIP for Small Business

With so much to say to and share with coworkers across office buildings, a traditional phone line seems limiting to real communication. Modern businesses need people to be able to see each other and interpret body language when they negotiate.

Clearly, you need a communication channel that combines the benefits of a good old phone line with the visual connectivity of the internet. Nothing combines these two effects better than a VoIP business phone system.

What is VoIP?

VoIP or Voice over Internet Protocol is simply a means of transmitting sound as packets of digital information across an internet connection. You can enhance voice clarity and add video to make communication immeasurably more effective.

Business telephony systems using VoIP also have a host of other features such as call parking, auto call attendant, call holding and intelligent call routing. Without these features your customer or coworker can easily lose herself in the network.

Key Takeaway: VoIP is a system of making calls using the internet.

What devices do you need to install for VoIP?

All you need for VoIP to work is a pair of special handsets at either end of the connection and a working internet connection.

Let us explore the types of VoIP business phone systems:

Types of VoIP Phones

The two types of VoIP phones are:

Hardware Phones

Hard phones are like traditional cordless telephones. They come with an inbuilt speaker, caller ID, and a microphone. They offer business features such as call transfer, voicemail and conferencing.

Software Phones

Software phones are applications on your mobile and desktop devices. These softphones come with a caller ID and a touchpad. The user can make calls with a headset and an attached microphone.

Key Takeaway: VoIP requires configured handsets at each end of a connection.

Let us compare VoIP phones and the Private Branch Exchange or PBX phone systems you’ve been used to.

Differences between VoIP & PBX

ReliabilityVoIP call quality depends on the strength of your internet connection. Calls can drop or voice quality dip when there is a poor internet connection. Cloud hosted telephony services usually provide an alternative connection in case of failovers.PBX systems work on an independent copper network. Signals are subject to electromagnetic interference and drop in signal strength with distance.
FlexibilityVoIP systems fare better in terms of flexibility. There is flexibility in terms of adding several users, and changes in requirements. The only limiting parameters are internet connections and the network’s bandwidth.On the contrary, a PBX system comes with an original number of analog phone lines. You need to buy additional capacity from the phone provider when your organization adds more employees or even call volumes.
Cost FactorVoIP fares better in terms of overall costs. This is because VoIP comes with light infrastructure and has a lower upfront cost. VoIP providers offer transparent metering and lower monthly bills. There is no requirement for generating separate bills for phone and internet services.PBX systems usually have a progressively increasing bill. If you’re a business user, you could end up paying extra costs for commercial use.

Key Takeaway: VoIP is easier to modify and more pocket-friendly provided you have reliable internet.

If you’re still undecided, here’s why you ought to consider a VoIP connection for your office.

Advantages of VoIP Systems

Lower CostsThe cost of using a VoIP phone system is lower than that of a traditional phone system. Long-distance calls become cheaper with a VoIP service provider since it uses broadband and calls require no extra cost.
Enhanced Call QualityA VoIP system offers HD voice technology and delivers amazing call quality.  Moreover, it enables the users to make phone calls, from any physical location – anytime and anywhere. So, the user can make calls, while on the go, even on mobile devices.
ScalabilityToday’s businesses require scaling up their operations, as and when needed. In the traditional system, with additional headcount comes an entirely new PBX system. On the contrary, a VoIP system offers the easier option of merely buying a new VoIP phone – since adding an extension requires just a click of the mouse.
Increased EfficiencyA VoIP system integrates well with your CRM or ERP software. It allows voice enabling of these platforms with improved productivity and increased efficiency of the business.
Provide User-friendly ConfigurationsThe configuration options are higher for the VoIP system, compared to traditional phone systems. The former offers an easy to configure option. It can transfer calls to a specific number or multiple numbers, based on stated conditions like day of the week, time of day, etc.

Key Takeaway: VoIP is budget-friendly, clearer, scalable, efficient, and easy to configure.


VoIP phone systems are available at cost-effective rates. GenesysTel has a highly customized VoIP feature set that adapts to your business-centric telecommunication needs. You can get billing plans that are affordable, and support that is responsive throughout your business journey.

Want to know more? Connect with a VoIP expert today.

5 Things you need when looking for Fibre 1000

The Internet has a positive impact on your business, right from its inception. But modern companies require high-speed internet to stay ahead of their competitors and follow a path of accelerated growth for evolving into a future-ready enterprise. High-speed internet offers a sure-shot way to ensure the profitability of your organization.

Advanced technology like Fibre-optics forms the backbone of the high-speed internet services instead of the traditional copper technology-based services with speed as fast as 10,000 Mbps(1Gbps).

Fast internet connectivity offers various benefits such as – improved productivity, better collaboration among the employees, less degradation of signal strength, higher reliability and many such benefits.

In this post, we provide insights on what things your business needs to consider – while opting for a high-speed internet data solution like Fibre 1000.

5 Things you explore while looking for Fibre 1000

Fast Internet Speed for All

Earlier businesses allocated bandwidth to essential applications and less access to the non-essential ones. TPG Fibre 1000 offers enterprise-grade fibre network with 99.95 % uptime Service Level Agreement (SLA) along with unlimited internet usage.

It ensures that no teams in your business fall behind in terms of internet speed and bandwidth (which could hamper their performance).

High-quality Customer Service

Call dropouts and disrupted services cause immense headaches for any business. Right? It arises due to poor connectivity and improper customer support. Fibre 1000 provides high-speed internet services.

Moreover, Fibre 1000 drastically improves the performance of your business. It provides incredible internet connectivity, with increased ability to consistently perform for the clients with no disruption in connection.

Finally, it offers round-the-clock customer support. It enables your business to focus on the more critical aspect of strategic business planning. It saves you precious time for meaningful activities, like building ROI and driving sales.

Cost-effective Solution

Genesystel offers Fibre 1000 internet solutions over 24, 36 or 48 months. Your business can opt for a plan to suit your budget.

Moreover, 96 % of users have migrated towards the cloud. Fibre 1000 offers a clear advantage for your business as it enables to seamlessly access other cloud-based services of the likes of Software-as-a-Service (SaaS) that operate on the subscription-based model. It reduces the cost of your hardware.


Is your business in need of connecting multiple services with a single, high-speed fibre connection? Then TPG Fibre 1000 offers you the right kind of flexibility as it comes with a lightning-fast, symmetrical connection.

It offers flexibility as it dedicates the 1Gbps bandwidth – as and when required by your business. It enables access to your connection just for the internet or can be split across cloud, voice, data and internet services.

Futuristic Business

Are you in dire need to shape your business into a futuristic mode? Then Fibre 1000 is the right option for you to meet your stringent requirements.

It ensures the scalability of your business for future operations and keeps a watch towards the profitability of the company.


GenesysTel is one of the top-tier business internet providers in Australia. It offers a wide array of high-speed internet data solutions and with Fibre 1000 as its hot-selling product! It acts as a boon for your business facilitating higher productivity and effectiveness all  at prices more affordable than you think.

So, why wait? Just get connected with us for any further details.

Why Fibre Connectivity is Crucial for Small Businesses

Small businesses need fibre connectivity to be within reach of their customers at all times. When it comes to fast, reliable communication lines, nothing beats fibre optic cable. After all, you don’t want to lose a client over dodgy phone service.

You also need to give your customers multiple options to contact you. Your teams need to collaborate continuously, and a high-speed internet connection is a necessity, not a luxury. Australia’s state-of-the-art fibre optic communication network gives you access to more than 90% of its population.

What is a Fibre Optic Network?

Fibre networks use threads of glass or plastic to transmit pulses of infrared light instead of running electric currents over traditional copper wires. By manipulating specific properties of light, this technology can send information across large distances at very high speeds. These are the speeds that most Australian residents expect to work efficiently.

How is Fibre Different from Other Business Internet Services?

The large number of different phone and internet alternatives available out there could easily confuse the business buyer. What you need to know about fibre, copper, and wireless networks is the bandwidth that each can provide.

Fibre bandwidths can go up to 1000 Mbps – perfect for data-heavy teleconferencing or using applications on the cloud. Copper internet cannot go past a few hundred Mbps. Wireless networks have speeds comparable to fibre, but wireless signal quality goes down with distance from the broadcasting tower.

Why Fibre is Your Best Internet for Business?

Increased Speeds with Fibre Optic Connections

The same fibre optic cable that connects you to the internet can be used to make simultaneous phone calls while sending documents along. Fibre optic cables support internet speed ranges between 5 Mbps and 1000 Mbps. Slow connectivity can be costly in terms of person-hours lost waiting for files to download.

Weather Doesn’t Affect Fibre Networks

Internet over fibre is inherently immune to inclement weather conditions. Fibre is stronger and lasts far longer than copper. Electrical and physical disturbances cannot dislodge fibre optic connections. Signal quality, too, remains stronger over a larger distance than on traditional copper cables. Copper cables are known to suffer from signal degradation with distance.


Fibre lines are more reliable than copper or wireless internet because unless the lines are physically cut, virtually no interference will occur with the light signal. Maximize uptime with 99.99% availability.

Large Files Transferred Quickly

You can enjoy a range of services with a complete fibre optic telecom package, including high-quality audio-video streaming, file sharing, and cloud applications on a dedicated bandwidth. 

By allowing your office personnel the ability to download large files at consistent speeds, you can push work faster, enable both sharing and operational transparency. This also helps you to increase collaboration and productivity.


You can’t cable tap a fibre optic line or interfere with data that is being sent across by any simple method. If someone does manage to cut the cable, the signal will dissipate.

Data breaches need to be guarded against by law. You may face stiff penalties for such breaches. All companies, regardless of their size, are susceptible to security breaches, and one should safeguard against them with the best technology available.

Dedicated Bandwidth

By bandwidth, we mean the maximum rate at which information is transferred on the internet line. If there are many users on a single line contending for the same data demand, transfer rates get distributed among them.

GenesysTel offers an all-inclusive Fibre 1000 telecom service package designed for small businesses by combining phone, data, and voice. With 1:1 contention ratio, all the bandwidth is available to you alone. You get consistent and reliable connections round the clock. Get in touch with a Genesystel expert today.

Prioritizing Your Fixed Price Communication To Get The Most Out Of Your Business

There are over 14.7 million internet subscribers in Australia, according to the Australian Bureau of Statistics. Fibre connections grew by 22.4% average Year on Year. The typical savings businesses see after changing to a VoIP platform range anywhere from 30% to 50 percent. Virtually all companies see a reduction in their telecommunication expenses while the amount of savings may vary from case to case. The most significant price savings are realized by firms switching from an on-premise phone system, to a cloud-based phone system.

Let’s look at the financial impact of transitioning to a Business Grade VoIP Phone System

How does VoIP save money?

Zero Up-Front Cost

For small companies that do not complex requirement, the upfront costs may be zero. If you can manage with software applications on smartphones and computers, then there’s absolutely no need to buy anything. If a desk phone is required than VoIP phones can be provided within the fixed cost along with the features you need. Keep in mind that not all employees will need desk telephones and not everyone needs the version. We will take care of the updates, maintenance and security. All you need is each month, to pay the telephone bill.

There is no equipment

Unlike traditional phone system for small business, VoIP host critical programming in the cloud. That means that VoIP eliminates the requirement for in-house servers along with the ongoing maintenance fees. A hosted phone system means that everything is handled off-premise “in the cloud”, so the expense of VoIP and servers maintenance is shared among the readers and everyone saves.

VoIP setup and customization

With a VoIP deployment, setting up and programming features, users, and phone numbers is done online through a web interface. There’s zero hours, zero programming on-site. Genesystel supplies an easy-to-use web portal that handles all attributes of end user set up and call routing. Everything from making call groups to custom hold music that was uploading can be done on the online portal.

Making changes is simple and free

Genesystel complete solution enables anybody to manage the features without prior VoIP experience. Adding features, users, phone lines, and some other extras could be done without needing an on-site technician each time. As it is so simple to do everything on the internet, SMEs end up saving on the service cost for making any changes to the system.

Fixed Price, No Surprise

Unlike legacy Business Phone System, VoIP plans offered by Genesystel are based on fixed pricing model. This allows your business to forecast a per seat cost for your staff, thus enabling accurate budgeting for the business. Depending on your plan, complete solution allows you to make unlimited local, National and Calls to Mobile – starting from $ 50 Per Extension.

What are the Cost Benefits of VoIP?

While Business Phone system prices for a small business will vary, the advantages of VoIP for SMEs translate into significant upfront and ongoing dollar savings. Even through expansion and operational changes, the flexibility and convenience of a VoIP phone system keep prices and service issues in a minimum.

Switching to VoIP

Final advice for switching to VoIP – There are many telecommunications service providers in Australia offering VoIP services. As such, it’s critical for any business to conduct detailed review on features and benefits before making a switch. Genesystel’s fixed cost telecommunication solutions powered by Avaya and TPG can assure you a comprehensive solution for your small business, that will not only save you money but will also give you rich user experience over a robust telecom platform.