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Avaya Unified COM

Avaya Unified COM

Genesystel offers Avaya managed and maintained hosted PABX.

Avaya is one of the leading international providers of business communication and collaboration solutions, providing real-time video collaboration, unified communications, contact centre, networking, and associated services globally to companies of all sizes, globally.

Business Phone Systems unify your office communication requirements across multiple technologies and devices, from call recording to improved productivity and responsiveness to call reporting and statistical analysis.

With managed PABX, companies can bring people together with the right information, in the right context, at the right time, enabling business users to solve critical business challenges quickly, improving their efficiently.

Benefits of Avaya


Avaya PABX offers a flexible, communicative experience allowing you to work froom anywhere

Integration of multiple devices

Avaya PABX offers easy integration of multiple devices, including Fax, Security, and other Auxiliary devices

Reliability and Control

Avaya PABX is an on-premise PABX deployed onsite, which allows you to control the system core equipment and licencing

Managed in the Cloud

With GenesysTel’s Hosted PABX System, you no longer need to invest in money into sophisticated hardware because your complete phone system is hosted and managed in the cloud

High Quality Voice Calls

Cloud-hosted PBX gives you high quality calls over the internet with voice prioritisation and other packet loss resilience schemes


  • With business changing all the time, GenesysTel provides a system that can scale up or down as your requirements change.
  • Cloud-hosted systems can easily scale to meet your usage capicity

Product Specification Table

Parameter Specification
License Enterprise
Handsets J169
Second Call management, Call forwarding, 3-way call, Included
Calling Line Identification, Calling Line ID Restriction, Call-back on busy, Music on Hold Included
Voicemail (notifications, calls), Voicemail to Email Included
Softphone/Mobile Included
Ms Teams Plug-in, Microsoft Outlook plug-in, Outlook/Office365 Contacts Sync, calendar and telephone presence (Office 365 and Google Suite) Supported
Group chat Max - 300 Included