Managed IT: Complete Managed IT Services
Being at the forefront of Managed Service Providers, Genesystel delivers top-notch, dependable, and budget-friendly managed IT services tailored to drive your organization’s success in the realm of information technology.
Our established blend of enterprise-grade cloud technology, a wide spectrum of specialists, and swift, personalized support ensures the provision of world-class IT solutions you can trust.
Benefits of Managed IT
Support
Our managed IT Service Desk offers valuable assistance in relieving the burden on your in-house IT resources, whether through on-site or remote support, for your day-to-day
IT management catering to your organization’s technology requirements around the clock,
24/7/365.
Relieving the Responsibility of Infrastructure Management
Our Managed Infrastructure Services are designed to ease this burden for your team. We shoulder the responsibility, handling all the intricacies, and continuously enhancing your IT environment.
Virtual CIO
our Virtual CIO (vCIO) service provides continuous access to one of our most experienced senior executives. The vCIO assumes the responsibility of crafting an annual Strategic IT Plan, engaging in regular consultations with your senior
management team, and overseeing IT performance within your organization.
| Managed Services Offerings | Platinum |
| Unlimited On-site and Remote Support | |
| Unlimited Automated Support | |
| PC Monitoring, Maintenance, Patching | |
| Office 365 | |
| Cloud File Sync & Share | DNR |
| Endpoint Protection / Antivirus | |
| Security Threat Detection and Remediation | |
| Security Awareness Training | |
| Cloud Backup | |
| Backup Disaster Recovery Appliance | |
| Monthly Reporting | |
| Virtual CIO |
Why Genesystel is the Ideal Managed IT Provider
Genesystel combines cutting-edge technology with bespoke communication solutions to satisfy distinct business requirements across Australia. Here’s what makes us the go-to choice for companies seeking dependable, high-quality IT support.
Comprehensive and Customised IT Solutions
At Genesystel, we deliver managed helpdesk support that is designed to suit the specific needs of your business. Our solutions are built on years of experience, which enables us to adapt to various industries and operations. From network design to proactive monitoring, every service is configured to optimise your IT infrastructure and ensure seamless processes within your organisation.
Unmatched Service Level Agreements (SLAs)
We provide some of the tightest SLAs to guarantee the performance and reliability of our managed IT services in Australia. With Genesystel, you benefit from a level of accountability and transparency that is unmatched in the market.
A Single Point of Contact
Navigating IT issues is more straightforward with Genesystel, as we offer a dedicated point of contact for all your queries and support needs. Unlike other providers, our unified approach simplifies communication and accelerates issue resolution. This means your business experiences minimal disruptions while enjoying streamlined IT management.
Proactive IT Management
Our proactive management style means your system stays ahead of potential risks and challenges. We actively monitor and maintain your infrastructure to identify and address issues before they escalate. Choosing Genesystel means you gain a trusted partner committed to enhancing the reliability and performance of your managed helpdesk support.
Streamline Operations with Genesystel
IT headaches need not slow your business down any longer. Genesystel’s expert-managed helpdesk support can eliminate downtime, enhance security and optimise your digital infrastructure. As one of Australia’s trusted managed IT providers, we deliver precise solutions that empower businesses to thrive. Don’t let inefficiencies hold you back — contact us today for a consultation or more information.