Prioritizing Your Fixed Price Communication To Get The Most Out Of Your Business

There are over 14.7 million internet subscribers in Australia, according to the Australian Bureau of Statistics. Fibre connections grew by 22.4% average Year on Year. The typical savings businesses see after changing to a VoIP platform range anywhere from 30% to 50 percent. Virtually all companies see a reduction in their telecommunication expenses while the amount of savings may vary from case to case. The most significant price savings are realized by firms switching from an on-premise phone system, to a cloud-based phone system.

Let’s look at the financial impact of transitioning to a Business Grade VoIP Phone System

How does VoIP save money?

Zero Up-Front Cost

For small companies that do not complex requirement, the upfront costs may be zero. If you can manage with software applications on smartphones and computers, then there’s absolutely no need to buy anything. If a desk phone is required than VoIP desk phones can be provided within the fixed cost along with the features you need. Keep in mind that not all employees will need desk telephones and not everyone needs the version. We will take care of the updates, maintenance and security. All you need is each month, to pay the telephone bill.

There is no equipment

Unlike traditional phone system for small business, VoIP host critical programming in the cloud. That means that VoIP eliminates the requirement for in-house servers along with the ongoing maintenance fees. A hosted phone system means that everything is handled off-premise “in the cloud”, so the expense of VoIP and servers maintenance is shared among the readers and everyone saves.

VoIP setup and customization

With a VoIP deployment, setting up and programming features, users, and phone numbers is done online through a web interface. There’s zero hours, zero programming on-site. Genesystel supplies an easy-to-use web portal that handles all attributes of end user set up and call routing. Everything from making call groups to custom hold music that was uploading can be done on the online portal.

Making changes is simple and free

Genesystel complete solution enables anybody to manage the features without prior VoIP experience. Adding features, users, phone lines, and some other extras could be done without needing an on-site technician each time. As it is so simple to do everything on the internet, SMEs end up saving on the service cost for making any changes to the system.

Fixed Price, No Surprise

Unlike legacy Business Phone System, VoIP plans offered by Genesystel are based on fixed pricing model. This allows your business to forecast a per seat cost for your staff, thus enabling accurate budgeting for the business. Depending on your plan, complete solution allows you to make unlimited local, National and Calls to Mobile – starting from $ 50 Per Extension.

What are the Cost Benefits of VoIP?

While Business Phone system prices for a small business will vary, the advantages of VoIP for SMEs translate into significant upfront and ongoing dollar savings. Even through expansion and operational changes, the flexibility and convenience of a VoIP phone system keep prices and service issues in a minimum.

Switching to VoIP

Final advice for switching to VoIP – There are many telecommunications service providers in Australia offering VoIP services. As such, it’s critical for any business to conduct detailed review on features and benefits before making a switch. Genesystel’s fixed cost telecommunication solutions powered by Avaya and TPG can assure you a comprehensive solution for your small business, that will not only save you money but will also give you rich user experience over a robust telecom platform.

Upgrading your Phone System to Cloud

The widespread usage of emails for communication within work environment has still not been able to replace the importance of a telephony system. This is primarily because it’s much easier and convenient to have a quick 30-second conversation over the phone, rather than waiting for the respondent to take out time to open, read, and then reply to your message. For this reason, phones have always been considered the backbone of business operations, making the process of internal and external communication smoother.

The Traditional Way of Communication

For many decades, small or medium-sized businesses continued to hinge on traditional PBX (private branch exchange) systems. A private telephone network created to make all the internal communication free of charge did provide reliability and accessibility in areas without internet for many years. However, as  digitalization takes hold over the telephone industry, this system is seen to be becoming less common as it fails to match with the standards of advanced features necessarily required in today’s working culture. Some of the reasons behind this continued drop off rates are:

  • Cost: These systems require an onsite PBX box which costs up to thousands of dollars, along with hefty hardware and installation costs. Added to it are the physical maintenance and regular monitoring costs which makes this phone system extremely expensive.
  • User-Friendly: Along with lacking universality and flexibility in terms of set-up and configuration, features and maintenance, the traditional PBX system is not end-user-friendly. The users often find it hard and complicated especially when the system upgrades, additional lines are to be added and/or users are to be moved around.
  • Redundancy: Traditional PBX does not provide an effective backup solution. In case of a hardware failure, the PBX system of the entire company will not be operational.

The Changing Trend towards Cloud-Based Telephony 

With the rise of high-speed internet across Australia, a shift has been seen towards the adoption of cloud-based telephony systems that  is primarily based on Voice Over Internet Protocol (VoIP) technologies. As the name suggests, the telephone calls are sent and received in a VoIP system through the Internet, rather than by the usage of the analogue copper lines. The cloud-based hosted server ensures the facilitation of all aspects of a telephone system, which includes internal routing and transfer of calls to analogue phone lines, making it possible for anyone to call you regardless of the medium they use.

Benefits of Cloud-Based VoIP System for Small Businesses 

  • Reduces Expenditure

Unlike the traditional business phone system that is heavy on costs, this requires minimal investment in infrastructure with no need of purchasing a PBX hardware. All that you require in a VoIP system is a dependable internal network, internet access and your handset. Also, the advantage of paying only for the features you are using helps to cut down the costs further.

  • Trustworthy 

It is needless to say that today all businesses rely on their phones for an efficient workplace. The cloud-based VoIP system provides your business with different tools to alleviate risks associated with unforeseen hardware malfunction and therefore helps run the business smoothly. It acts like a 24*7 telephony system, guaranteeing its availability whenever you need it.

  • Scalability

Scaling up is a typical part of any business’s growth and expansion plan, but there are times when you may want to scale down by getting smaller and leaner. With a cloud-based VoIP system, scaling down can become seamless and straightforward as it simply involves letting the seat licences expire instead of renewing them. You are in absolute control of your capacity and costs.

  • Provides Unified Communications

This one solution allows integrating telephony with a range of other productive tools such as instant & convenient messaging, video conferencing from any part of the world and enabling staff to remotely collaborate and communicate more effectively.

  • Enhanced Customer Service

The cloud-based telephony system enables you to seamlessly record all your calls and enhancing the analytical capabilities and strategic decision making. It further helps you to build a transparent customer service function, promoting trust in your customers.

The Takeaway

The world around us is turning digital and so it is of utmost importance to acquire the right business phone system with the services of an efficacious telecommunications service provider. GenesysTel’s NBN ready cloud-based VoIP small business phone system, Australia is all set to take your business to new heights of success without compromising on quality. GenesysTel is a value based top telecom company in Australia, delivering smart business telecommunication solutions using state-of-the-art technologies for more than 15 years.

5 Easy Tips to Boost Your Business Wi-Fi

Browsing getting slower than zombies, the movie you’re streaming is stuck like forever, and the web browser spinning faster than the delivery bowled by Shane Warne without loading the page you want. These are all a couple of common experiences that can give severe asthma attacks to people for whom getting online is as important as breathing.

So if you too think that your Wi-Fi connection is slower than Molasses, you got to use the following tips to optimize your network. Here we go:

Update your router

Before diving deeper into the pit, you got to kick it off with some basics first such as router updation. The router manufacturing companies keep introducing new features to their software to boost their speed a bit. Maybe you haven’t updated your router in a while, which is causing all that slowdown you’re facing. So just update your router first and see if it changes your world.

Place your router well

The placement of your router in your office and room can affect its coverage drastically. So instead of placing it to some far ends of the house, keep it at the center of it so that the signals of the router can distribute evenly to all corners. And you can get the speed you want.

Check your frequency

Getting the most out of your equipment is a good idea. But if you are riding on an old machine, don’t expect your network to turn into Usain Bolt. Simply get a new advanced hardware version from some leading business internet service providers in Australia and you are good to go.

Replace obsolete hardware

If your router uses an antenna, then you can power it up by adding one more to boost your network speed. Extra antennas come with the package you buy but if you don’t have those, then you can even buy them separately or contact business internet service providers in Australia.  

For more information and tips on boosting your Wi-Fi speed, contact the best business internet service providers in Australia GenesysTel today.

4 Reasons Why You Should Transform Your Business with TPG BizPhone

In today’s highly competitive and fast-paced business environment, great customer experience plays a key role in the growth of an organization. However, it all at some point in time starts looking like a game of whack-a-mole because every time your team is done fixing up an issue another crops up seconds later. Fortunately! GenesysTel has got a great economical solution for your business to enhance the customer experience so that you can focus on the core.

The smart range of small business phone systems in Australia offered by TPG BizPhone is ideal for any modern business. With plans starting from as little as $29.95/month, it is an investment worth making to ensure smooth business operations. These advanced business phone systems offered by TPG BizPhone have several other benefits some of which have been mentioned below to help you make an informed decision for your business.

A seamless switch without actually having to switch

Your business number after some point in time becomes your business identity. After all those years of hard work, you develop a healthy customer base of loyal clients who have your number on speed dial. However, a simple change of the business number while upgrading to a new business phone system can cost your reputation you have built in the market.


GenesysTel allows you to upgrade to the smartest range of small business phone systems in Australia TPG BizPhone with the majority of phone carriers including Telstra, Optus, AAPT, and Verizon among others. Don’t lose your number; don’t lose your business.

Call and voicemail forward features

They say that a missed call is a missed business. Phone calls are the lifeblood of a business. With every single missed call the chances of your customers going to your competitors are high.  So it is crucial that you do not miss a single call whatsoever.

TPG BizPhone’s Call Forward to Mobile is an ideal feature for any business. It forwards all your BizPhone unanswered calls to your mobile so that you can answer a call even on the go. There is Voicemail to Email feature also offered by TPG BizPhone wherein you receive an audio file of a voicemail to your email address so that you can respond to it quickly.

Auto-attendant with features

TPG BizPhone’s auto-attendant feature allows your business to have a professional image among your audience. Hiring a full-time receptionist for your business is an extra expenditure that can easily be avoided by TPG BizPhone’s auto-attendant feature.  It in a very organized and professional way directs your customers to concerned departments without any fuss. Custom On-Hold Music feature is another interesting feature that comes along. You can upload your own audio or any piece of information about your company’s services and products. This way you can leverage on call-wait time also.

No need for expensive technicians

Business productivity is affected every time an expensive technician pays a visit to your office for petty software configurations. However, business phone systems offered by TPG BizPhone give you the control in your hands with its self-service portal. No expensive third party technicians required. You are your own God.

So if you also want to power up your organization with the smartest range of small business phone systems in Australia offered by TPG BizPhone, contact GenesysTel at 1300 836 500. Our representative will get in touch with you shortly.

Beyond Just a Plan: The Review of TPG Broadband Plan in Australia

TPG over the past few years has grown its loyal customer base thanks to its wide range of cheap and simple broadband plans. And, after acquiring fellow broadband provider iiNet in 2015, the Australian telecommunication giant has now become the second largest ISP in the country by market share—right behind Telstra.

TPG’s ADSL2+broadband plans in both naked and bundled form are very popular among masses. The company also offers NBN business plans in available locations. In this blog, we review TPG’s broadband plans in Australia to help you find the best deal for your business needs. Here we go:

TPG Broadband Plans in Australia

They say that a business is as good as its communication. This is why TPG offers NBN broadband plans, which are fast and reliable to take care of all your business needs. With a wide range of incredible deals on offer, businesses can find the NBN plan and speed that’s just right for their needs.

Plan Type: NBN 12

11.1 Mbps

Basic Typical Business Hours Speed

Contact Term:

18 months: $0 Setup Fee

No Lock-In: $99.95 Setup Fee



Minimum charge $1289.82

Phone line:

Pay as you go

Wi-Fi Modem

Plan Type: NBN 50

47.9 Mbps

Standard Plus Typical Business Hours Speed

Contact Term:

18 months: $0 Setup Fee

No Lock-In: $99.95 Setup Fee

Plan 1:

500GB   DATA

250GB Peak + 250GB Off-Peak


Minimum charge $1469.82

Phone line :

Unlimited Local Calls

Unlimited Standard National Calls

Wi-Fi Modem

Plan 2:



Minimum charge $1649.82

Phone line:

Unlimited Local Calls

Unlimited Standard National Calls

Wi-Fi Modem

Plan 3:



Minimum charge $1829.82

Phone line:

Unlimited Local Calls

Unlimited Standard National Calls

Unlimited National Calls to Mobiles

Wi-Fi Modem

Plan Type: NBN 100

90.7 Mbps

Premium Typical Business Hours Speed

Contact Term:

18 months: $0 Setup Fee

No Lock-In: $99.95 Setup Fee

Plan 1:

500GB           DATA

250GB Peak + 250GB Off-Peak


Minimum charge $1829.82

Phone line

Unlimited Local Calls

Unlimited Standard National Calls

Wi-Fi Modem

Plan 2:



Minimum charge $2009.82

Phone line:

Unlimited Local Calls

Unlimited Standard National Calls

Wi-Fi Modem

Plan 3:



Minimum charge $2189.82

Phone line:

Unlimited Local Calls

Unlimited Standard National Calls

Unlimited National Calls to Mobiles

Wi-Fi Modem

Benefits of choosing TPG Business Plan in Australia:

  1. Static IP

A Static IP is included with your Business NBN plan, enabling a host of networking solutions.

  1. High Speed Wi-Fi Modem

NBN bundles include a dual band 802.11ac Wi-Fi modem which provides amazing Wi-Fi speed and coverage.

  1. Contract Options

Go no lock-in contract or enjoy free setup on an 18 month contract. Both NBN deals come with Wi-Fi modem included.

  1. Flexibility

Move up or down your plan anytime without any change fee, keep your existing phone number or get a new one at signup.

  1. Unlimited Data

Unlimited NBN plans are suited for businesses with high demand for data.

  1. Bizphone

Compliment your Business NBN plan with Bizphone.

So how does TPG stack up against other broadband providers in Australia?

Due to TPG’s focus on value for money broadband plans from the very beginning, the company has been able to fare exceptionally well against the competition. Overall, TPG fares better than the following providers:

  • iiNet
  • Internode
  • Telstra
  • Dodo
  • iPrimus
  • Foxtel
  • Optus

Finally! Is TPG worth all the money?

As stated many times in this blog, TPG broadband plans in Australia are very popular among masses. They offer good deals for new players seeking decent value. Cheap, simple, and easy-to-understand broadband plans offered by the company have worked exceptionally well for many years. And, going by the current scenario, TPG will continue to rule the industry in the future as well. Its wide range of broadband plans caters to needs of every business. Overall, TPG is a safe bet for businesses.

If you want TPG broadband plans in Australia for your business, then connect with the most trusted telecommunications service provider GeneysTel today.

Top 5 Christmas Gift Ideas 2019

Christmas is just round the corner and we can’t help but get excited about all the impending celebrations on modern day versions of Jingle Bells. However, the thought of gifting right pressies to your loved ones can take all the fun away. So if you too like other early birds have kept your shopping plans for the last moment, we’ve got you the best gift ideas for all those who you care right here. Stop feeling stuck now and just read on:

  • Xiaomi 70mai Dash Cam

For safer yet fun rides!

One of the perfect gifts for your loved ones this Christmas. This attractive 130 degree wireless dash camera for cars is packed with smart WiFi car DVR, smart voice control, SONY IMX image sensor, and 1920 x 1080P HD resolution.  It meets all your video and photo needs while driving. Make your driving experience safer and fun with smart voice control.

Price: $59.99

  • Fujifilm Instax Mini 9 Oh Snap

Capture memories instantly!

All right! Fujifilm Instax Mini 9 Oh Snap is quite a cute way to capture memories instantly and cherish them all forever. It comes loaded with a selfie mirror on the front to help you check your framing, close-up lens attachment, and built-in flash for bright and clear images.

Price: $129.00

  • Weber Q Black BBQ Lp

For the love of barbecue!

Christmas celebrations are incomplete without good food. So let’s add a dash of excitement to this big day with Weber Q (Q2000au) Black Bbq Lp. One of the finest Bbqs in town comes with easy to read infinite control burner control knob, cool to touch thermoset lid handle, 2 thermoset swing out work surfaces, removable drip tray, and what not. Happy eating!

Price: $459.00

  • Glenfiddich Experiment XX Scotch Whisky

Revel in the liquid sunshine!

Regarded as one of the finest whiskies, let Glenfiddich Experiment XX Scotch add its colours into your Christmas celebration. In a 700 ml bottle, this sparkling whisky packs warm summer fruit aromas with sweet candyfloss and liquorice notes. Take your celebration to a new high with salt on the sides.

Price: $124.99

  • Fitbit Versa 2

Smart health for the smart minds!

It’s time to make some new cliché resolutions this Christmas with health. Bring Fitbit Versa 2 (a premium health & fitness smartwatch) home and bless your loved ones with the world of smart health. This smartwatch is loaded with features such as voice control, sleep score, apps, and more.

Price: $329.95

What? Are you still thinking? Hurry up Santa is already on his way. Check out the list of gifts above and bring one big smile on the face of your loved ones.