The people of Australia has come under attack of a new NBN scam, which is duping them all of their hard earned money. NBN Co has taken a swift action already after the reports of this scam duping people has skyrocketed manifolds in the past few months.
In an official statement, the company has said that it has recorded about 84% hike in the enquiries related to the suspected scam over a period of a year or so. The scammers introduce themselves as NBN employees over a call to the people of Australia in order to secure their bank details.
Darren Kane, NBN Co’s Chief Security Officer, has advised the citizens to be extra cautious when speaking to anybody claiming to be part of the company, especially when requests of financial information are made.
“We will never make unsolicited calls or door knock to sell broadband services to the public. We will never request remote access to a resident’s computer and we will never make unsolicited requests for payments or financial information,” Kane clarified.
Talking about the scam, Kane further added that people should understand when and how a company like NBN Co and its retailers speak to their customers.
“It’s important to remember the key point of contact for Australians connecting to the NBN access network will always be their preferred phone and internet service provider. This is because NBN Co is a wholesale-only company and does not sell services directly to the public,” he added.
NBN Co has issued valuable information on how to avoid falling victim to the ongoing scam. The company has urged its customers to not share any bank, credit card or personal information with any unsolicited caller claiming to be part of the company. The company has also advised the citizens to never allow an unsolicited caller to take remote access of their system through installation of programs.
Another thing that citizens can do to avoid falling prey to these scammers is calling a service provider to ensure that the call is actually genuine.