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Technology is always changing and businesses have to adjust accordingly. Even the most traditional equipment such as business phone systems have rapidly evolved and proved their worth over time. Modern business phone systems run on high-tech cloud-based VoIP systems and deliver high efficiency in overall operations. Businesses have also successfully incorporated cloud-based phone systems for the majority of their communication-related processes. Whether it is about maintaining seamless communication with their customers or staying connected with their employees when they’re working from remote locations, cloud business phone systems have become a go-to solution.
Here are 6 reasons why you should invest in a cloud business phone system.
No Geographical Limitations
A VoIP telephone system virtually eliminates geographical boundaries as it goes beyond regions and countries. A VoIP phone system uses digital signals that completely ignore traditional roaming issues and allows for seamless connectivity. This enables businesses to break the boundaries of country code and one phone number. VoIP system can simultaneously facilitate multiple virtual phone numbers that can be used interchangeably according to the needs of the hour. This is specifically useful for businesses that need to communicate with the international clients.
Easily Scalable
Regardless of the size of a business, a system that is closely integrated into a business’s core operations has to be easily scalable. There are times when businesses have to scale up or down according to their growth and limiting factors. These are precisely the times when they need systems that can be magnified positively or negatively in terms of their utility and worth. Cloud based phone systems are about flexibility and scalability as the business can scale those up or down as required.
Easily Accessibility
Easy accessibility is only one of the features of digital technology such as VoIP. Customers, employees and key decision-makers can access this technology at their will and without the need of any high-tech equipment. It gives everyone an opportunity to stay connected, work and enhance productivity without physical barriers such as your location. Even if employees or managers are on holiday, they can make and manage necessary calls without worrying about carrying a business phone as they can use their personal phones as business phones.
The Aspects of Personalisation
Like many products and services that businesses use on a daily basis, cloud-based phone systems are quite customisable. One can opt for the features that they need for a period and easily add or remove the unnecessary ones. Credit for such a personalised approach goes to the pay-as-you-go model of such business phone systems that run on a subscription-based model.
Easy Maintenance and Technology Upgradation
Traditional phone systems were equipment-heavy and required a lot of installation along with a dedicated technical team to take care of all the possible issues. However, things are different with cloud telephony as you’ll only need to install a router that’ll establish a connection to all the virtual phone lines. In addition, there is no need to hire a dedicated IT team as the whole operation is performed and managed by the service provider on their end and they take care of the maintenance and upgradation.
Network Security
Business organisations exchange a lot of personal and often sensitive information on a day-to-day basis. Employees upload and download small and large-sized files to and from their systems. And such systems if unsecured, often remain under the radar of cybercriminals. Such criminals can either steal or misuse sensitive information and in worst cases, ask for ransom as well. In recent years, large global corporations have suffered such attacks and we all know that the end result was not in their favour. However, such mishaps are rare occurrences when talking about protected networks as most capable VoIP phone systems are protected by rigid encryption and other security measures such as next-generation firewalls.
 Business phone systems enabled by VoIP technology have become a reality and more and more businesses that rely on advanced communication technology are adopting such solutions. The reasons are also quite simple. Such solutions are cost-effective, secure and provide seamless connectivity.
When talking about small business VoIP provider in Australia, GenesysTel is the best business VoIP providers in Australia. GenesysTel is also one of the few fibre net providers with more than 15 years of experience in facilitating smart business communications with state-of-the-art technologies and equipment that carry the potential to make remote working fun and extremely productive.