by Ria Verma | Sep 2, 2019 | Uncategorized
The news of the ISDN shutdown has raised a number of speculations in the industry. Many businesses have already started looking for alternatives to stay in the game while some are still unsure about their next move. However, it is time to get rid of all the anxieties...by Ria Verma | Jul 15, 2019 | Uncategorized
The ability of a business to grow its revenue streams, improve profitability and maintain a consistent edge over its competitors is largely dependent on employee productivity. This productivity is determined by various aspects including employee motivation, work...by Ria Verma | Jul 12, 2019 | Uncategorized
When we talk about business adaptability and flexibility, we forget that for a business to be flexible, it’s staff should be empowered with the advantage of flexibility as well. Businesses need to be flexible to compete and quickly change their business strategy...by Ria Verma | Jun 26, 2019 | Uncategorized
If you are wondering why customer service is so important, here’s some stats for you – A 5% increase in customer retention can increase profits by 25%, and customer retention is a direct outcome of better and more improved customer service. Even the biggest businesses...by Ria Verma | Jun 19, 2019 | Uncategorized
All of us have seen the PSTN in action, but we might have not realized it at that point of time. In a world that is becoming inundated with sophisticated telecom solutions leveraging the internet and the cloud, it is difficult to believe that public switched telephone...