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All the employees of an organization today have to work together in a team as a well-oiled machine to churn out high quality products and services. However, in today’s ever evolving work environment business cooperation at many stages can be a hell lot of challenging—a mystery that not even Sherlock Holmes can crack.
Employees come from diverse backgrounds and some even work from different parts of the world hailing out of the world zombie time zones. Collaborating with these specialized team members speaking different languages is like breaking the Da Vinci Code for your team.  So one of the most effective ways to improve business collaboration is advanced business phone systems such as Avaya IP Office. Despite being one of the most basic requirements of an organization today, an advanced business phone system can easily boost your business collaboration without any fuss whatsoever. Strong and effective communication allows your team to share information effectively to achieve certain projects goals. Hence, effective communication is the foundation of an effective business collaboration.
As a business owner, you must have constantly been looking for quality business phone and data solutions in Australia to boost productivity and save money. However, with so many of them available around, choosing the best phone system for your business is like finding a needle in a haystack. An Avaya IP Office phone system is an ideal technology upgrade for your business by GenesysTel, which will offer your business long term benefits.
Let’s have a look at some of the best Genesystel’s Avaya IP Office features.

Avaya IP Office Phone System Features:

Built-in applications

  • Web collaboration, document sharing, white boarding, full participant controls, and a common user interface
  • Audio conference bridge
  • Team messaging and presence
  • Mobility client
  • Geo-tracking
  • Soft phones
  • Call recording

Integration capabilities

  • Google
  • Office 365
  • Slack
  • Amazon
  • Customer record management such as SalesForce.com
  • Strong DevConnect technology partner community
  • Simple integration with third-party platforms

Integrated contact center experience

  • Seamless customer engagement experience
  • Start with simple recording, reporting and call routing for your agents
  • Grow engagement experience with customers as needed
  • Voice
  • Chat
  • Email
  • SMS
  • Fax
  • Outbound Campaigns

Avaya IP Office complete solutions bundled into 36 month or 60 month telecom service packages can save your business a lot of money. Here is the list of Ayaya IP Office complete solution benefits offered by GenesysTel:

One-stop shop

GenesysTel’s Avaya IP Office complete solution offers landline, internet, core network access, phone system (unified communication) including handsets, onsite installation, training, and user guides among other. It helps your business save both time and money.


A study has revealed that paying a flat monthly subscription fee for business telephony solutions can save companies 35% on their monthly telecom expenditures.


Genesystel’s Avaya IP Office is a comprehensive solution, which grows with your business. For small to medium businesses, it is a good decision for long-term growth.

Resilience and reliability

Genesystel has strategically partnered with Avaya and TPG/AAPT, so we can ensure you have both options of the latest technology, as well as the resilience required for a robust telecom platform.

Never outdated

As your system software continuously updates, you’ll never have to replace your system or buy the latest version of system software. Our support ensures that your Unified Communication platform is always up-to-date.


Shrink and grow based on the organizational requirement. Don’t waste money on phone lines that you don’t need or are not being used. GenesysTel’s solution lets you subscribe for as much as you want and as little as you need.

Add-on features

GenesysTel’s Avaya IP office phone system is loaded with advanced features. From auto attendant and unified messaging to call forwarding and conference calling, you’ll never miss out.]

Simpler management

The company provides a dedicated account management as a single point of contact for all our services, including sales, support, faults and customer service.

Ease of connectivity

Genesystel helps you connect with multiple sites easily and economically with one system. You can easily transfer calls to different locations seamlessly, integrate with your company CRM and corporate directory and implement call schedules in minutes.
So invest in an Avaya IP Office phone system today to boost business collaboration, save money, and take your business to new heights. GenesysTel is a leading business telecommunication services provider in the heart of Australia providing specialized custom-made, easy-to-manage, reliable solutions at affordable price.