Blogs

The ability of a business to grow its revenue streams, improve profitability and maintain a consistent edge over its competitors is largely dependent on employee productivity. This productivity is determined by various aspects including employee motivation, work environment and infrastructure (the tools of the trade). According to Hubstaff’s State of Productivity and Management Report 2018, … Continue reading Two Big Benefits of an Onsite Telephone System: Reduced Costs and Increased Productivity

When we talk about business adaptability and flexibility, we forget that for a business to be flexible, it’s staff should be empowered with the advantage of flexibility as well. Businesses need to be flexible to compete and quickly change their business strategy keeping the needs of the market in mind. One of the key aspects … Continue reading Workplace Flexibility – What It Means To Your Business and Staff?

If you are wondering why customer service is so important, here’s some stats for you – A 5% increase in customer retention can increase profits by 25%, and customer retention is a direct outcome of better and more improved customer service. Even the biggest businesses find it difficult to meet the highest standards of customer … Continue reading Unified Communication – The Telecom Solution for Effective Customer Service

All of us have seen the PSTN in action, but we might have not realized it at that point of time. In a world that is becoming inundated with sophisticated telecom solutions leveraging the internet and the cloud, it is difficult to believe that public switched telephone networks, are still being used and for good … Continue reading 4 Great Benefits of a Public Switched Telephone Network (PSTN)